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11/01/2015 11:28:00

Patient Experience the Disney Way

04/09/2017 22:07:00
Disney have long been regarded as world leaders when it comes to customer service and their principles have been applied in healthcare settings across the globe to improve the experience of patients.

Front Door Frailty

21/03/2017 16:48:00

A national conference provided by the Acute Frailty Network

  • Only £79 for members of AFN or NHS Elect
  • Only £99 for non-members

Early bird rate for non-members of £79 if booked before 30 April 2017.

Places are limited so please book soon to guarantee your place.

EBD Masterclass

16/02/2017 18:01:00
EBD Masterclass Cohort 3  - this event is led by Deborah Thompson

Experience Based Design Masterclass

21/04/2015 13:20:00
The agenda can be viewed via the link and more details about this event will be available shortly, continue to visit this page.

Measurement Masterclass 19th March 2015

07/04/2015 13:33:00
A practical masterclass for project leads, the team and their analysts on measurement for improvement and the return on investment tool. 

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